About payment

Orders are paid fully in advanced, at a 100% of the value in Euros, in the following way:

Attention

The price of the Goods is determined on the basis of the current rates established by the Seller on the date of purchase of the Goods, as well as from the cost of delivery them to the address specified by the Buyer.

The Ownership of the Goods and the risk of accidental loss of or damage to them, transferred from the Seller to the Buyer at the time of the transfer of the Goods to the Buyer.

If upon acceptance of the Goods, the Buyer finds that the Goods are of inadequate quality in accordance with the requirements usually imposed on such Goods, or do not meet the quality standards declared by the manufacturer, the Seller shall, at the Buyer's request, replace the Goods with a similar Product of good quality within the deadlines established by applicable European Union legislation.

The Buyer consents to the use of the Buyer's personal data by the Seller for their processing on the terms of confidentiality in the manner prescribed by the current legislation of the European Union.

Dear Customer!

You can pay for your order online using the proposed payment methods through the JCC payment service. After confirming the order, you will be redirected to a secure JCC payment page, where you will need to enter the data to pay for the order.

After successful payment, an electronic check with the information on the order and data on the payment made will be sent to the email indicated on the payment form.

Credit card usage terms and conditions

The security of the JCC processing is confirmed by the data security standard of the PCI DSS payment card industry. The reliability of the service is ensured by an intelligent monitoring system of fraudulent operations, as well as the use of 3D Secure, a modern technology for the security of Internet payments.

Your card details are entered on a special secure payment page. The transfer of information to the processing company JCC, takes place using TLS encryption technology. Further transfer of information is carried out through closed banking channels, which have the highest level of reliability.

JCC does not transfer your card data to the store and other third parties!

If your card supports 3D Secure technology, in order to make a payment, you will need to undergo additional user verification at the issuing bank (the bank that issued your card). To do this, you will be directed to the page of the bank that issued the card. Type of verification depends on the bank. As a rule, this is an additional password that is sent via SMS, variable code map, or other methods.

If you have any questions about the payment, you can contact the technical support of the JCC processing centre: +357 22 868 000 (FROM CYPRUS), +30 215 520 5600 (FROM GREECE)

Refunds (Payment)

To be eligible for a full refund, In accordance with European Union laws, you can return the products within 30 days from the date of purchase.

You can refuse to collect the goods if quality standards are not reached. Make sure that the goods are properly packed and well preserved, as well check for the document which confirming the purchase. Call us in Cyprus: 00357 25222910 or in Greece: 0030 2130305080, write to info@deta-elis.ru and we will tell you what to do next!

Refunds are made to the same Bank card (credit or debit) from which the payment was made. Refunds to the card are made in the period from 15 to 30 workin days, depending on the Bank, which the card was issued at.

Delivery:

1. Collection by hand, at Company's offices &mdach; http://deholding.info/en-GB/o-kompanii/kontakty/
2. Courier service:
   • "to your door"
   • "a distribution branch of the transport company"

* Payment for delivery - upon receipt, according to the tariffs of the transport company.

Transport companies:

1. TNT Courier
2. UPS Courier

You can check the cost and terms of delivery by calling the Contact Center.
Cyprus: 00357 25222910 - Greece: 0030 2130305080

Solving differences

In case of differences or conflicts, the Company must resolve them in the most respectable and positive manner and in full compliance with the legislation of the European Union, taking care primarily of the interests of the clients.

In the event that the parties do not reach an agreement and is impossible to achieve a compromise, the case will be referred to the court of justice in accordance with the current legislation of the European Union.